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Privacy Policy

DriverAI – Privacy Policy Last Updated: June 2026

This Privacy Policy explains how DriverAI ("we", "us", or "our") collects, uses, stores, and shares information when you use:

By accessing or using DriverAI, you agree to the practices described in this Privacy Policy.

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driveraimileagetracker.com (the "Site")

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Web Version of DriverAI (web.driveraimileagetracker.com)

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the DriverAI mobile applications

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any related services, features, and content (collectively, the "Services")

If you have questions, contact us at: 📩 support@driveraimileagetracker.com

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1. Who This Privacy Policy Applies To

all users of DriverAI ("Users") visitors of the Site anyone who interacts with DriverAI support channels Where applicable, DriverAI acts as the "data controller" for personal information under relevant privacy laws.
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2. What Information We Collect

2.1 Information You Provide to Us

We may collect information you voluntarily provide, such as: Contact details (name, email address, phone number) Support messages and any information you include when contacting us User-entered trip information (such as notes, labels, vehicle details) Receipt images (only if you use the receipt scan feature) We use this information to provide support, respond to requests, and improve DriverAI.

2.2 Automatically Collected Information

When you use DriverAI, some information may be collected automatically to help improve performance and user experience. This may include:

A) Device & App Information

device model and manufacturer operating system type and version app version language preferences and time zone device identifiers (such as Advertising ID / IDFA where available and allowed)

B) Usage & Diagnostic Data

app session activity interactions with screens and features crash reports and technical logs performance statistics

C) Network Information

IP address mobile carrier and network type connection speed and session timestamps

2.3 Analytics, Session Replay & Product Improvement Tools

DriverAI may use third-party analytics and product improvement tools, including UXCam and Mixpanel, to help us understand app performance, diagnose technical issues, improve app functionality, and enhance user experience.

These tools may collect limited technical and usage information, such as: app interactions and feature usage screen flow and navigation behavior taps, gestures, and session activity device type, operating system, and app version crash, performance, and debugging information connection-related events, such as successful or failed trip tracking or sync attempts general analytics events related to onboarding, subscriptions, and app usage

Third-Party Software/Service Providers

We may use UXCam and Mixpanel, which are analytics solutions. UXCam and Mixpanel may record: Screens visited Interaction patterns (such as screen actions, gestures: taps, scrolls) Device details (type, version, model, operating system) We use the information collected by UXCam and Mixpanel to improve our app. UXCam and Mixpanel do not collect personally identifiable information and do not track your browsing habits across apps. For more information, see UXCam's Privacy Policy for information collected by the UXCam service, and Mixpanel's Privacy Policy for information collected by the Mixpanel service.

UXCam

DriverAI may use UXCam for user experience analytics, session replay, crash analysis, and troubleshooting. UXCam may help us understand how users interact with the app, where users experience issues, and how we can improve app usability and performance. We configure and enable masking, blocking, and privacy settings in UXCam to avoid recording sensitive information. We do not intentionally record or collect sensitive information such as: passwords payment information authentication codes personal media content private messages or sensitive personal information UXCam data is used only for internal product improvement, troubleshooting, and user experience analysis.

Mixpanel

DriverAI may use Mixpanel for product analytics, event tracking, and funnel analysis. Mixpanel helps us understand how users move through the app, which features are being used, where users may experience difficulties, and how we can improve onboarding, subscription flows, core app flows, and overall product performance. Mixpanel may process event-based usage data, such as app opens, screen views, feature usage, subscription flow events, and technical app performance events. We configure Mixpanel tracking in a privacy-conscious way and apply masking or filtering rules to avoid sending sensitive information. Mixpanel data is used only for internal analytics, product improvement, troubleshooting, and performance monitoring. It is not sold to third parties and is not used for third-party advertising.

Analytics Data Use

Analytics data collected through DriverAI is used to: improve app stability and performance diagnose crashes, bugs, and technical issues improve trip tracking and app workflows understand feature usage improve onboarding and subscription experiences improve customer support and troubleshooting make product decisions based on app usage insights Analytics data: is used for app performance, improvement, and internal product insights is not sold to third parties is not used for third-party advertising is collected, where possible, in a limited and privacy-conscious manner

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3. Location Data (Mileage & Trips Tracking)

3.1 Why Location Is Used

If you allow location access, DriverAI may use location data to: detect trips and mileage automatically generate trip history and driving timelines support reporting and summaries improve tracking accuracy

3.2 Your Control Over Location

You can disable location permissions anytime through your device settings. Some features may not work properly if location access is disabled.
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4. Auto Scan Expense Receipts (OCR)

If you use it, DriverAI may process: receipt images you upload extracted receipt details such as merchant name, date, and amount Receipt scanning is optional and results may not always be perfectly accurate. You remain responsible for verifying the information.
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5. Payment Information

Apple App Store Google Play Store DriverAI does not directly collect or store your payment card details when purchases are made through these platforms.
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6. How We Use Your Information

A) Provide the Services

enable trip and mileage tracking generate trip history and reports provide receipt scan functionality (if used)

B) Improve DriverAI

fix bugs and improve stability optimize performance and tracking accuracy improve onboarding and usability

C) Customer Support

respond to your inquiries troubleshoot technical issues provide service-related assistance

D) Communication

send service updates and important notifications share product improvements and feature announcements

E) Security and Fraud Prevention

detect suspicious activity protect users and the integrity of the Services enforce our Terms of Service
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7. Sharing and Disclosure of Data

We may share information only in the following cases:

7.1 Service Providers

We may work with trusted providers (such as hosting, analytics, support tools) that help operate DriverAI. These providers may access limited information only to perform services on our behalf and must protect it.

7.2 Analytics & Advertising (If Enabled)

DriverAI may use analytics tools to understand app usage and improve features. If advertising is enabled, limited identifiers (such as Advertising ID / IDFA) may be used for measurement or personalization where permitted. Third-party tools operate under their own privacy policies.

7.3 Legal Requirements

We may disclose information if required to: comply with law or legal process protect rights and safety prevent fraud or abuse

7.4 Business Transfer

If DriverAI is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction where legally permitted.
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8. International Data Transfers

Where required, safeguards are used to help protect your data during international transfers.
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9. Data Retention

provide the Services comply with legal obligations maintain security and prevent fraud resolve disputes You may request deletion of your account by contacting: 📩 support@driveraimileagetracker.com Some information may still be retained for legal, security, or backup purposes where necessary.
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10. Your Rights

Access to your personal data Correction of inaccurate data Deletion of your personal data Restriction or objection to certain processing Portability of your personal data To request these rights, email: 📩 support@driveraimileagetracker.com
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11. Opt-Out Options

using in-app notification settings (if available) emailing: support@driveraimileagetracker.com using unsubscribe links where available

11.2 Ad Personalization Controls

You can limit personalized ads through your device settings: iOS: Settings → Privacy → Advertising Android: Settings → Google → Ads You may still see contextual ads even if ad personalization is disabled.

11.3 Location Data Opt-Out

You can disable location access through device settings: iOS: Settings → Privacy → Location Services → DriverAI → select "Never" Android: Settings → Apps → DriverAI → Permissions → disable "Location"
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12. Data Security

However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
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13. Children's Privacy

We do not knowingly collect personal data from children under 13. If you believe we have collected such data, contact us and we will delete it.
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14. Contact Us

support@driveraimileagetracker.com driveraimileagetracker.com
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15. DriverAI Notification Programs

push notification email phone calls WhatsApp messages in-app messages SMS and other communication channels Messages may include: service updates, alerts, and account notices optional promotions and marketing offers (where allowed) You can opt out anytime through the app settings or by emailing support@driveraimileagetracker.com.